# 22155: Port In Error - Invalid Pin

Log Type: APPLICATION

Log Level: ERROR

## Description

The PIN submitted in the port in request for this phone number does not match the losing carrier's information.

### Possible causes

An invalid or no PIN for this phone number was submitted as part of the port in request.

### Possible solutions

Update PIN in the port in request to one that matches the losing carrier's information.

PINs are unique to a single phone numbers, so you should not need a new request to change the PIN for just this phone number. Instead update the port in request with the correct PIN.