# 22133: Not Portable API - Manual porting available

Log Type: APPLICATION

Log Level: ERROR

## Description

### Possible causes

The phone number cannot be ported using the Twilio porting API.

### Possible solutions

If the number is an US phone number, please open a porting request through the Console. See this [support page](https://support.twilio.com/hc/en-us/articles/223179348-Porting-a-Phone-Number-to-Twilio) for more information on US porting.

Otherwise create a support ticket to port in a phone number from another country. See this [support page](https://support.twilio.com/hc/en-us/articles/115000781088-International-Porting-Process) for more information on international porting.