# 21742: Brand Not Eligible for 2FA Verification

Log Type: APPLICATION

Log Level: ERROR

## Description

This error occurs when an 2FA verification submission is made for a brand that is not classified as a public, for profit entity. Auth+ is currently only required for brands that are public, for profit organizations.

### Possible causes

The brand is registered as a non-profit, private entity, or another ineligible organization type.

### Possible solutions

Confirm that the brand is a public, for profit organization.

If the classification is incorrect, update the brand's entity type via Twilio Support