# 21741: Brand Registration Failure: 2FA Code Expired

Log Type: APPLICATION

Log Level: ERROR

## Description

The PIN code issued to the brand contact expired without receiving a confirmation. 2FA must be completed within the designated time window.

### Possible causes

The user did not enter the code within the allotted time (typically 7 days).

### Possible solutions

Re-initiate the 2FA process and ask the recipient to complete verification promptly before expiration.