# 21722: Invalid Campaign Verify token

Log Type: APPLICATION

Log Level: ERROR

## Description

The attempt to import a Campaign Verify token to your brand failed because the token is invalid. Use a full CV token that matches Campaign Verify's required format and the organization entity listed on the token. Campaign Verify tokens expire, and you can only use a CV token with one Brand.

### Possible causes

* The token is not formatted correctly. Campaign Verify CV tokens use 6 pipe-delimited fields, and the token must match the format exactly.
* The token is expired. Campaign Verify tokens expire after a period of time.
* The token has already been used with another Brand. You can only use a CV token with one Brand.

### Possible solutions

* Verify that you are using the full CV token and set `VettingProvider` to `CAMPAIGN_VERIFY`. Provide `VettingId` with all 6 fields, including the pipes.
* Confirm that the token is valid for the organization entity listed on the token. If you are supporting multiple Brands, generate a unique token for each Brand.
* If the token has expired, obtain a new Campaign Verify token and import it again.
* If you are registering a 527 political organization, complete the Campaign Verify flow before you submit the Brand registration.

#### Additional resources

* [A2P 10DLC - Registration for Government and Nonprofit Agencies](/docs/messaging/compliance/a2p-10dlc/onboarding-for-government-and-non-profit-agencies)
* [A2P 10DLC - Vettings subresource](/docs/messaging/api/brand-vetting-resource)
* [Get started with toll-free verification using the API](/docs/messaging/compliance/toll-free/api-onboarding)
