# 18610: Customer Profile or Trust Product cannot be copied due to a deleted Address

Log Type: APPLICATION

Log Level: ERROR

## Description

Customer Profile or Trust Product requested cannot be copied due to a deleted Address.

### Possible causes

The Address linked to the Customer Profile or Trust Product was deleted.

### Possible solutions

Create a new Address on your Account or Sub-Account (if you don't already have one) and reach out to [Twilio Support](https://support.twilio.com/hc/en-us) to link it to the Customer Profile or Trust Product that you wish to copy.