# 18602: The Business ID you provided could not be verified

Log Type: APPLICATION

Log Level: ERROR

## Description

The Business ID you provided could not be verified.

### Possible causes

You may have provided an inaccurate business ID or the Business ID is invalid / expired.

### Possible solutions

Please feel free to edit the Business Profile & update the missing information. You can also reach out to our support team at trusthub-verify@twilio.com for any additional clarifications.

Please be sure to use the legal company name and EIN number found in your Tax records.